Overview

If you discover that a participant submitted an incorrect answer, you can correct the stored data using administrative tools in DXI.

This article covers three supported approaches, depending on your project type and access rights.

Solution

Before you start: Identify the project and the specific participation/data record that needs correction (for example by participant identifier or consecutive number).

Option 1 — Edit the stored result data record in the Statistics Detail view (in-platform correction)

• When to use: You need to correct the stored result value for an existing data record.
• Availability: The Statistics Detail view supports editing in Anonymous, Personalized, and Employee survey projects.
• Required permission: Editing result data is protected; write authorization to detail_view_edit is required.

1. Navigate to Projects → {Selected project} → Statistics → Detail view.
2. Locate the participation/data record in the list (use the available selection criteria/search at the top of the page).
3. In the Actions column, click the Edit icon for the record you need to correct.
4. Update the value:
   • For open-ended answers: overwrite the existing value.
   • For closed answers: select the corrected value from the drop-down list.
5. Save the changes in the edit dialog (as prompted by the UI).

Option 2 — Reset the participant and delete collected result data (participant re-submits)

• When to use: Editing is not available (for example due to project type) or you prefer to have the participant re-submit rather than overwriting stored results.
• Outcome: The participant’s disposition codes are reset and the already collected result data is deleted, allowing participation again.

1. Navigate to Projects → {Selected project} → Participant administration.
2. Select the participant(s) using the checkboxes in the Actions column (or use the bulk selection checkboxes).
3. From the action drop-down list, select Reset and delete data, then click Execute.
4. Re-invite the participant (or provide them a new access link/code) using your standard invitation workflow.

Important: For panel and master data surveys, bonus point allocations from a final page or bonus trigger cannot be reset using “Reset and delete data”.

Option 3 — Use the EFS Service Layer API (automation / integrators)

• When to use: You need a repeatable automated process (for example, the correction is driven by a downstream system).

1. To reset participation for a participant in a personalized survey, use PATCH /survey/participants/{surveyId}/reset with resetType set to keepData or deleteData.
2. To delete a participant from a survey sample along with any already collected results, use DELETE /survey/participants/{sampleId}/{userId}.

<supportagent>

If the Edit icon is missing in Statistics → Detail view, verify the user/team has write authorization to detail_view_edit. Editing result data is protected by that right.

</supportagent>

References

1. Statistics
2. Selecting Actions for Participants
3. Project Information
4. List of EFS Service-Layer (API) services
5. DXI Enterprise Feedback Suite Overview